Comments In SP-1
Are you using the pre-programmed comment feature in SP-1? For those of you that are not aware, you can setup a total of 13 pre-programmed (canned) comments in SP-1.
This feature is setup in System Setup | Ticket Comments.
These can be used for those situations where you need to communicate with the kitchen or Barista but don't want to make a dedicated POS button for it. You also have the ability to setup if you want those comments to print to the dedicated printer.
Combining these pre-programmed comments with the Manual Input comment can make sure that you cover any situation that can come up.
If you do have a situation that requires a comment and you need to charge a customer (an extra cup for example), then combine this with the Misc. Charge Button. That will allow you to add a dollar amount to the ticket to insure you are covered.
Finally, what good are comments if they can't be tracked? SP-1 has the ability to provide complete reporting on even the comments that have been used. This lets you determine if a comment is so popular that making a modifier button would make more sense.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
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