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Monday, November 23, 2009

Separate Checks & Splitting Tickets

With the holidays upon us, we see more people going out and ordering in large groups. Did you know that SP-1 has a great way to handle splitting a ticket or a check?

There are two ways to talk about splitting checks. . . With and without our table service ability.

Table Service

If you have table service in your locations and are assigning seats to the people ordering, then the splitting of checks is very, very easy! Once you have started the ticket, you can select the seat that the items are going to by selecting the Seat/Separate Check button. Select the next seat and order their items - keep doing this until you have every one's order. Now that you have the order in and have sent it to the kitchen, we come to the end of the meal - the customer now asks for the check and wants it split!

With SP-1, you will simply open the Table and be presented with the Seat / Separate check screen. Now you will select the Move Seat button and select first the seat you want to move and then the check you want it applied to. It's that easy and all the items on that seat get moved over. Remember, you can move multiple seats to the same check as well.

If you are not using the seating portion of the table service, then things change slightly. You would first take all the orders on Seat 1. Once the group wants to separate the check, then you can use the move units button to move items from the ticket to the proper seat and separate check.

Non-Table Service

If you are not using table service, then the whole seat issue goes out the window! Instead, you simply take the order like normal to begin with. Once you are ready to split the checks, you will select the Seat/Separate check button. This screen shows you the different checks available. You would then select the Move Units button and move the items to the appropriate check.

This can be a powerful way to take multiple orders from one group and then split the tickets. Each ticket will be paid individually and able to be cashed out with any of the normal methods.

Hopefully this clears up some of the ways that separate checks can be done. Please call us with any questions on this and one of our customer service reps can explain in more detail!

Contact us at: SelbySoft

Mike Spence 800-454-4434 8326 Woodland Ave. E Puyallup Wa 98371

Monday, November 16, 2009

Non-Taxable Sales

This morning I had an email asking about non-taxable sales and I thought it would make a good blog topic! Basically there are two things we talk about with non-taxable sales. . . The first is Tax Exempt situations. These are the situations where you are selling to a non-taxable organization, group or person. For instance, church, school, people from Alaska or Oregon. With this, you can actually create a customer entry for each person by adding a customer in Order Entry and then making sure the Taxable switch is not selected. This will allow you to track each non-taxable order made by that individual. Now, if this is a very rare event for you, then you might want to create one customer and call it Tax Exempt. This gives you the ability to immediately handle the order in the future without going through the trouble of entering a customer. These transactions will show up on the Business Summary under Tax Exempt Sales. The second scenario is when you have specific items that are non-taxable. SP-1 handles up to 5 different tax rates and then also a sixth when the tax is set to 0. So, on your Menu Groups, you have the ability to set each menu item to a specific tax (or 0 tax in this case) and to do this by the order type! For example, you might have an item that you have to charge tax on when it is prepared in house but not for to-go orders. These taxes also show on the Business Summary under the Tax Rates as None. I hope this helps. Contact us at: SelbySoft Mike Spence 800-454-4434 8326 Woodland Ave. E Puyallup Wa 98371

Monday, November 9, 2009

Inactive Items

Are you offering seasonal or holiday items? Every year we get the questions of what to do after the season or holidy has passed! SP-1 has a built in switch to help with this. You may have noticed a the switch in Master Files called Inactive. When this is selected, the item no longer shows up on the menu but is still in the system. The really neat thing is that this switch affects all the items below the level you are on. So if you turn off an ingredient it does not show up anymore. If you turn off a Menu Group, then the group size, specialties and ingredients for that Menu Group are hidden as well. This can be a great switch for making menu changes and even for designing a new menu group before implementing it for your staff. Simply turn it on and test it and then turn it off if you need to make more changes to the menu. Contact us at: SelbySoft Mike Spence 800-454-4434 8326 Woodland Ave. E Puyallup Wa 98371

Wednesday, November 4, 2009

Dashboard Functionality

I was talking to my support department recently and they explained that a number of our customers are unaware that we have an integrated Dashboard feature in our software!
So, the Dashboard is the topic today. This feature showed up first in early versions of 7.50. If you don't have it, call our support department and get updated!
The Dashboard is a feature that allows owners and managers to see a quick overview of the stores sales. The screen below is a sample of the initial Dashboard:

As you can see, this is a great way to see a quick snapshot of things! Total sales, tickets, voids etc are all shown on this quickly!

Selecting the hourly detail button provides the screen below:

As you can see, this allows for comparisons from today vrs last week, last month and last year by the hour!

Now, a little known feature on this is that you can use as well. If you highlight an hourly or section you will get the following:

As you can see, this provides you with the sales figures for that hour and the percentage that you are up or down over the last week, month and year.
Contact us at: SelbySoft
Mike Spence 800-454-4434 8326 Woodland Ave. E Puyallup Wa 98371