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Monday, January 25, 2010

Employee Time Printing

Do your employees bug you about the time that they work? We have a feature that will allow your employees to see how many hours they worked each time they clock out. So, when an employee clocks out SP-1 will print a receipt with the clock in, clock out and total hours worked as a receipt for the employee! This option can be found in System Setup, Operations:1 and then select Print Employee Hours Summary on Clock Out. Contact us at: SelbySoft Mike Spence 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371

Monday, January 18, 2010

Order Confirmation Monitors & Pole Displays

Let's talk about a couple things that are optional (they require a hardware purchase) but that can help you in very significant ways! First, what are they? A Pole Display is something we have all seen - it's a simple display with 2-4 lines mounted on a pole and faces the customer. When items are entered into the POS, the pole displays that total price to the customer. Sometimes these allow for a message to display when the display is not being used. Order Confirmation Monitors are the next evolution in this technology. They are a full screen (usually 15-17") that sits on the counter and provides a full description, price as well as customized messages and pictures that display to the customer. Basically, this provides a more full featured method of showing the customer what they ordered. So, why have them at all? Well, for a number of reasons. . . First and foremost is the perceived value as to employee theft and customer satisfaction. It's hard for an employee to back out of a ticket, void it or change an item and then pocket the money when the customer sees everything that is being done. Aside from employee theft, the OCM (Order Confirmation Monitor) has other advantages. Because it is a full monitor this system can display upsell options and even a slide show that displays when the customer is waiting for their order. These options allow you to market directly to your customer as they are ordering. Contact us at: SelbySoft Mike Spence 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371