Tuesday, April 20, 2010
Monday, April 12, 2010
So, how do you comp the card? The best way is to setup a discount that works for the gift cards only. The example below is of one that is a flat $5.00 discount. Notice that we have a price table of $5.00 making this a set discount. You could also add a security level so only managers / owners have access to this. When a gift card is sold and this discount applied it will discount that gift card by a flat $5.00. It does not matter if it is applied to a new or existing card.
Now the next example is an open discount: Notice that the price table is blank. This means that the employee can enter any amount they want for the discount! Pretty dangerous if you don't have a security level on this! However, there is another way to make this type of discount easy to use - Enter an amount in the Max Discount Amt field. When a dollar amount is entered here, it sets a MAXIMUM amount that the employee can discount. For example, the price is blank and an employee goes to give a $20 gift card away- the system will tell them that it is limited to $5.00 and will not allow it.
This can also be a great way to help empower employees to correct mistakes, yet still track what is going on and eliminate abuses.
Thursday, April 1, 2010
I know it seems like a simple topic but do you track your paid outs? That little paid out button in SP-1 is actually designed to be pretty full featured!
We know that a paid out is anytime money leaves the drawer. Once you select the Paid Out button, you have the ability to add a description for paid out event and a spot to enter in a price. This then records what the description was and at the end of the transaction you have the ability to assign this paid out to a customer.
We do this to make sure that you have the ability to know where that paid out was used and why!
The Paid Out button does double duty however in the fact that it is also used to record Gift Card Refunds. If you allow the ability to refund money to a gift card, you can turn this part on in System Setup. You can also setup the maximum allowed refund amount on gift cards. And don't worry - SP-1 will not allow you to refund more than is on the card!When it comes to reporting, remember that paid outs are part of the Business Summary report. You can also use the Ticket History report to break out a single paid out type or look at all paid outs by detail! There you go. . . A quick introduction to Paid Outs! Contact us at: SelbySoft