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Monday, February 22, 2010

Integrated Credit Card

Who doesn't take credit cards in today's world? We all know the statistics regarding how accepting credit cards will boost your sales and increase average ticket sizes. So, the question is how can we make this more efficient at the store level? By integrating the credit card system and getting rid of those separate units. With a separate unit, the transaction usually goes something like this. . . Employee rings up the order, selects credit cards, selects visa and then swipes the card through the separate terminal. . . at that point the employee enters at least the total and possibly the last four of the credit card, expiration and possibly the cvv. End result? The line is waiting. If you have multiple stations, then you are sharing or buying additional terminals. If it's a phone or delivery order, it gets worse! The employee has to actually write down the information and hand key it in while the customer is on hold. Twice the work and twice the security risk! Now at the end of the night, you have to hope that the totals match, that an employees did not select cash in the POS and then still take a credit card and so on. So how can we make this easier? With our Integrated Secure Credit Card Processing System activated, the whole process is simplified: The employee rings the order up, swipes the card and is done. That's it! Multiple stations? The interface works on all the computers in the location, each station will just swipe it on the monitor. Phone or Delivery orders? Simply type the credit card number directly on the screen and it will process. So there you go. . . A couple ways that integrating your credit card system can make your store more efficient and eliminate headaches for you, your employees and your customers! Contact us at: SelbySoft Mike Spence 800-454-4434 8326 Woodland Ave. E Puyallup Wa 98371

Tuesday, February 16, 2010

Fingerprint ID

I'm finally back on the blogs for each week . . . We are getting ready for two big shows that are coming up and have had some interest in showing off our Fingerprint ID Security System at these shows. One of the things that we have heard more about in the last year is the incidents of employee theft increasing. So what is a Fingerprint ID System and how does it work? These units are connected to the software and then either sit on the counter or attach to a monitor. They are designed to allow the employee to use any one of their fingers to both clock in to the system and to be used as an id for employee tracking. What this means to you is that you will have a complete piece of mind when dealing with your employees. For instance, you can reduce the incidents for employee time theft easily. So, when the employee wants to have a buddy clock in for him . . . can't happen. But this works both ways. . . If you assign employees to cash drawers (future blog topic?), then the fingerprint helps that employee feel secure. Let's play this out. . . Bob is assigned to a cash drawer - he is the only person that should be handling the money at the counter. Now, Bob walks away and Susie knows his four digit code. She enters that, hits no sale and pockets the cash. Bob get's blamed. So, what if we use the employee swipe card instead? Same scenario. . . Susie walks up, grabs the card Bob left behind, swipes it and steals the money. Bob get's blamed. Finally, let's play this out with a fingerprint. . . Susie walks up and . . . Nothing - she can't open the drawer. Bob is secure in knowing that the cash in the drawer is his responsibility and that it is accurate. So, if you have a fingerprint through us - use it! If not, call us and ask how we can implement it in your location. Contact us at: SelbySoft Mike Spence 800-454-4434 8326 Woodland Ave. E Puyallup Wa 98371