Saving Reports

Did you know that you can save virtually any of the reports in SP-1 to the disk? Now, what that means is that the reports can be saved in a format that you can then bring to your home or office and review without having to print them off. One of our current customers, Jennifer Horne from Java Angels, asked this recently. Remember that when you go to print a report, SP-1 will give you the option of saving the report to an "Unformatted Disk". When this is selected, you will be prompted for the name. SP-1 ALWAYS saves reports to the SP1 folder on the main drive. For almost all our customers, that will be the F:\SP1 Folder. The extention of the of the file is blank. So if you copy the file from there to a Jump Drive (USB device) you can take it home. Now there is another way to do this that has been poplular as well. Setup a Gmail or Yahoo account and then everyday have the employees start an email and attach the file - then save it as a draft! You can then instantly check that email and see or download the reports at home or the office. Don't forget that Logmein Free is another great option to remotely view the reporting from a location outside the store. Contact us at: Mike Spence SelbySoft, Inc. 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371

Business Summary Information!

Over the last couple weeks we have had some questions regarding the Business Summary. As you may know, this is the best report to see what is happening in your store! One of the questions came from a current customer (Ralph from Classic Pizza in Michigan): Ralph wanted to know about splitting the sales into a day and night shift for total sales comparison. Our Business Summary has a the ability to break down the total sales by a day and night part. This is great for seeing where the majority of your business comes from. Also, these numbers break out the total tickets and the average dollar per ticket on the report. This is very useful in figuring out what is happening in the store! Don't forget that you default which reports show up on the Business Summary - this way you can set it up to only have your pertinent reports show on a daily basis. One other item to be aware of is that a portion of this report will be exported to an excel compatible file when you select the XML button. Contact us at: Mike Spence SelbySoft 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371

Addendum to Gift Card Tips

Quick addendum to the Tips on Gift Card Blog - Jim @ Campus Pizza suggested that we remind people that you can see your gift card balances by running the Internal Gift Card Report under Customer under Reports! This will show you total outstanding gift card balances by card! Thanks Jim! Contact us at: Mike Spence SelbySoft 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371

Ecomms - Communicating with employees

It may be hard to believe but this is a feature that some of our customers don't know about!

Ecomm stands for Employee Communications. Basically it is a built in email system for you to communicate with your employees. Here's a couple examples:

You come into the store in the morning and they forgot to sweep (again!). Now, you know that you probably won't see the employee again for a week so, instead of putting a post it note up, you decide to send an Ecomm!

In SP-1 you write the email, select the date to send it, select if the employee will receive it on clock in only or on clock out as well, select if the employee will be able to respond or if it is only for them to read. When you are done you send the message to the employee or employees.

Now, as the employee clocks in, they are prompted with the message and a random four digit code to show they read the message!

Of course this is all recorded in the Employee Master File so you can verify that the employee read the message.

Contact us at:

Mike Spence SelbySoft 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371

Tips on Gift Cards

Do you take tips? Over the last couple years we have been asked by people that take tips to allow those tips to be placed on a gift card as well as a credit card. Well, that ability became possible earlier this year! We added the ability to have a gift card function almost identical to a credit card. So, to walk through this. . . Customer orders something and you go to the Ticket Completion Screen. Select Gift Card and swipe the card. SP-1 will now print a slip with a tip line and signature line right away. When the customer hands that back, hit the tip button and add the tip! Remember - Gift cards are no fee and no swipe charge when used through either SP-1, the Multi-store gift and loyalty corporate package or through our Mercury Payment (credit card referral partner). Contact us at: Mike Spence SelbySoft, Inc 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371

Multiple Addresses & Retail Shortcuts

Multiple Delivery / Catering Addresses!

Do you do delivery? How about Catering? If so, are you aware that you can track 10 phone numbers and four addresses total? This is a great option for those of you that do delivery or catering. For example, if someone orders and wants it delivered to a second address - You can enter that address and that will be the delivery/catering address instead of the main one. Also, by storing 10 phone numbers you can have the customers cell, home, office etc all under the same account. This works just as well for those of you that do catering. With factories and large companies you can use the multiple address field to make sure that the order goes to the right department!

Contact us at: Mike Spence SelbySoft, Inc. 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371